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Customer Service: Complaint Management

Customer Service: Complaint Management

Altura Learning

£19.95

Course Description: Complaints are an inevitable part of customer service. This course explores the elements of a positive complaints culture and ...

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£19.95
Duty of Care: Your Responsibilities

Duty of Care: Your Responsibilities

Altura Learning

£19.95

Course Description: Failure to maintain standards and safe practice can affect the individual, health professional and the organisation. This cour...

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£19.95

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