Confidentiality and Information Handling

Course Description:

All social care services are required to have robust confidentiality and information handling processes. This course explains the importance of maintaining confidentiality and the principles of information handling.

Learning Outcomes:

After completing this course, participants should be able to:

• Define confidentiality and the key principles of effective information handling in relation to legislative requirements
• Recognise the types of confidential information that may be encountered within care organisations
• Explain the strategies and policies care providers should have in place to protect privacy and confidentiality
• Describe potential breaches of confidentiality and outline responsibilities when a breach has occurred

Who is this course appropriate for:

This course is appropriate for all Staff.

Continuing Professional Development Hours:

CPD: This course is worth 0.75 Continuing Professional Development hours.

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