Confidentiality and Information Handling

Course Description:

All social care services are required to have robust confidentiality and information handling processes. This course will show you the importance of maintaining confidentiality as well as describe the principles of information handling.

 Learning Outcomes:

After completing this course, participants should be able to:

• Define confidentiality and the key principles of effective information handling in relation to legislative requirements
• Recognise the types of confidential information that may be encountered within care organisations
• Explain the strategies and policies care providers should have in place to protect privacy and confidentiality
• Describe potential breaches of confidentiality and outline responsibilities when a breach has occurred

Who is this course appropriate for:

This course is appropriate for all staff. 

Continuing Professional Development Hours:

Up to 8 hours can be earned completing this course.

You can earn 1 Continuing Professional Development (CPD) hour by completing the video and assessment questions. If you wish to extend your learning and earn up to an additional 7 CPD hours, you may download the extension exercise which is attached to this course.

View the trailer below to preview the course: