Course Description: Effective communication is vital to ensure safe, quality care. In this course you will learn about the potential barriers to c...
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Course Description: Complaints are an inevitable part of customer service. This course explores the elements of a positive complaints culture and ...
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Course Description: Bereavement is a natural experience that everyone, at some stage of their life will encounter and supporting people who are ex...
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Course Description: Did you know that falls account for 40% of injury-related deaths and one percent of total deaths in the over 85's? They can h...
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Course Description: Learn what constitutes bullying & harassment and explore how to prevent or respond to these behaviours. Workplace bullyin...
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Course Description: It is a fundamental human right to live without discrimination and Equality, Diversity and Inclusion is one of the fundamental...
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Course Description: Effective time management is a skill that is often developed over time, but it's imperative to ensuring that you manage all th...
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Course Description: Effective communication can increase job satisfaction and can help you to build meaningful working relationships. In this shor...
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Course Description: By completing this course you will discover why good oral health is important and learn how to assist with the maintenance of ...
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Course Description: In this course you will learn how to recognise the signs and symptoms of sepsis in the older person as well as being able to d...
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Course Description: Epilepsy is a complex neurological condition. With insights provided by carers and individuals living with epilepsy, this cou...
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